Refund Policy

Download and billing problems

Contact us if the link is missing, the PDF will not open, you received the wrong file, or you were charged twice. Include the email you used at checkout, the pattern name, and your order or payment reference if available. We can review the charge or help you get the correct file.

Refund and cancellation requests

We review requests based on the order and the reason for the request. If a refund is approved, it goes back through the original payment provider. Your payment provider determines when the credit appears.

Any cancellation, withdrawal, refund, or other remedies available under applicable law still apply.

Contact

Email support@patternshub.net for order or privacy questions.