Pattern PATTERN HUB
Privacy Policy
Effective November 7, 2026
This policy explains how Pattern Hub handles personal information when you browse the store, place an order, or ask for help.
Information we collect and use
At checkout, you enter your first name, last name, and email address. We store those details with your order, including the patterns ordered, the total, the payment provider and reference, and payment and email delivery status. We use these details to process your order, provide downloads, resolve order problems, and keep business records.
Your browser uses session storage to remember what you put in your bag. The hosting service may process technical information such as IP addresses and request logs to operate and protect the store.
Contact messages
When you use our contact form, we store your name, email address, and message in our support inbox so we can respond. We may use Resend to forward your message to our support address.
Store analytics
We use first-party analytics to see which store pages people visit and how many browsing sessions are active. A random identifier in session storage groups page views in the same browsing session. We record the public page path, visit times, and approximate country when our hosting service provides it. Store analytics uses separate records from your order details and excludes checkout and order pages.
Who handles your information
Stripe or PayPal handles the payment you select. You enter payment credentials with that provider. Pattern Hub receives a payment reference and confirmation status. Resend handles download emails, and OpenAI Sites hosts the store. These services process information as needed to perform their roles.
Retention and requests
We keep order information as needed to provide downloads, respond to order questions, and meet recordkeeping obligations. Depending on applicable law, you may request access to, correction of, or deletion of your personal information. We may need to verify your request or retain records that the law requires us to keep.
We publish updates on this page and revise the effective date when the policy changes.
Newsletter
If you sign up for the newsletter, Pattern Hub stores your email address and signup date for newsletter updates. The store owner may sync this list to Google Sheets to manage subscriptions.
Contact
Email support@patternshub.net for order or privacy questions.